Ricky Privacy Policy

At Ricky Casino, we respect your privacy and are committed to protecting the personal data you share with us when you use our website, register an account, or enjoy our games. This Privacy Policy explains how we at Ricky Casino collect, use, store, and safeguard your information, and what rights you have regarding your data. By accessing Ricky, creating an account, or using the Ricky app, you agree to the practices described below.

Who We Are

Ricky Casino is owned and operated by Novatrix SRL, registration number 3-102-893958, registered at Cartago, Oreamuno, Potrero Cerrado, Cartago, 30703, Costa Rica. We hold an E-gaming licence (No. 0000002) issued by the Tobique Gaming Commission. As the data controller, we determine how and why your personal information is processed when you use our platform at Ricky Casino.com.

Information We Collect

When you complete ricky register steps or use our services, we collect several categories of information necessary to provide you with a safe and compliant gaming experience.

• We collect identity details such as your name, date of birth, nationality, and address provided during ricky casino login and KYC verification
• We gather contact information, including your email address and phone number, used for communication and account recovery
• We record financial information related to ricky deposit and ricky withdrawal transactions, including payment method details and transaction history
• We track your gaming activity, including games played, wagers, bonus usage such as ricky bonus or ricky free spins claims, and session duration
• We collect technical data such as IP address, device type, browser information, and log data when you access Ricky via desktop, mobile browser, or the Ricky app
• We may collect communication records when you contact our support team via live chat or email

How We Use Your Data

Our Ricky platform uses your personal information for legitimate business purposes, including verifying your identity, processing ricky deposit and ricky withdrawal requests, preventing fraud, and complying with our licensing obligations under the Tobique Gaming Commission. We at Ricky Casino also use your data to personalise your experience, such as offering relevant ricky casino bonus promotions, ricky no deposit bonus offers, or loyalty rewards through our Rewards Program.

We may use your contact details to send you updates about ricky promo code offers, ricky bonus code campaigns, tournaments, or changes to our terms. You can opt out of marketing communications at any time while still receiving essential account-related messages.

Legal Basis for Processing

We process your information based on several legal grounds, depending on the nature of the data and purpose:

• We process data to perform our contract with you when you use Ricky services, including gameplay, deposits, and withdrawals
• We process data to comply with legal and regulatory obligations, including anti-money laundering checks and responsible gambling requirements
• We rely on your consent for certain marketing communications and optional cookies
• We process data based on legitimate interest to improve our platform, prevent fraud, and maintain security

Sharing Your Information

Our Ricky Casino team does not sell your personal data to third parties. However, we may share information with trusted partners who help us operate our business, including payment processors handling ricky deposit and ricky withdrawal transactions, identity verification providers, regulatory authorities, and IT service providers who support our infrastructure. Any third party we work with is required to maintain appropriate data protection standards consistent with applicable law.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website to enhance your browsing experience, remember your preferences, and analyse traffic patterns. Our Ricky casino platform uses cookies to keep you logged in, remember your language settings, and understand how visitors interact with our games and promotions. You can manage cookie preferences through your browser settings, although disabling certain cookies may affect site functionality.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, regulatory, and accounting obligations. Account and transaction data related to ricky deposit and ricky withdrawal activity is typically retained for a period required by applicable gaming regulations, even after you close your account, to comply with anti-fraud and audit requirements.

Data Security

We at Ricky Casino implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. This includes encryption of sensitive information, secure servers, and restricted internal access protocols. While we strive to protect your data, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your ricky login credentials confidential.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data, and we are committed to honouring these requests wherever legally applicable:

• You have the right to request access to the personal data we hold about you
• You may ask us to correct inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain processing activities
• You may request a copy of your data in a portable format
• You can withdraw consent for marketing communications at any time

To exercise any of these rights, you can contact our support team at support@Ricky Casino.com, and we will respond in accordance with applicable data protection laws.

International Data Transfers

As Ricky Casino serves players across Germany, Australia, Canada, New Zealand, and Europe, your data may be transferred to and processed in countries outside your home jurisdiction. We ensure that any such transfer is carried out with appropriate safeguards in place to protect your information consistent with recognised data protection standards.

Restricted Jurisdictions

Please note that our services are not available to residents of certain restricted countries, as outlined in our Terms and Conditions. If you access the Ricky online casino from a restricted location, we reserve the right to suspend your account and limit data processing activities accordingly.

Children's Privacy

Our services are intended exclusively for individuals of legal gambling age in their respective jurisdiction, and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from an underage individual, we will take immediate steps to delete such data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors. We encourage you to review this page periodically. Continued use of Ricky after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we collect, use, or protect your personal data, or if you wish to exercise your privacy rights, please reach out to our support team through live chat, available 24/7, or by emailing support@Ricky Casino.com. We are here to help and ensure your experience with Ricky Casino remains safe, transparent, and trustworthy.